Privacy policy
Last updated: September 9, 2026
This Privacy Policy describes how KoriCare (the "Site", "we", "us", or "our") collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from trykoricare.com (the "Site") or otherwise communicate with us regarding the Site (collectively, the "Services").
For purposes of this Privacy Policy, "you" and "your" means you as the user of the Services, whether you are a customer, website visitor, or another individual whose information we have collected pursuant to this Privacy Policy.
Please read this Privacy Policy carefully.
CHANGES TO THIS PRIVACY POLICY
We may update this Privacy Policy from time to time, including to reflect changes to our practices or for operational, legal, or regulatory reasons.
We will post the revised Privacy Policy on the Site, update the "Last updated" date, and take any other steps required by applicable law.
HOW WE COLLECT AND USE YOUR PERSONAL INFORMATION
To provide the Services, we collect personal information about you from a variety of sources as described below.
The information we collect and use varies depending on how you interact with us.
In addition to the specific uses described below, we may use information we collect about you to communicate with you, provide or improve the Services, comply with applicable legal obligations, enforce our terms and policies, and protect or defend the Services, our rights, and the rights of our users or others.
WHAT PERSONAL INFORMATION WE COLLECT
The types of personal information we obtain about you depend on how you interact with our Site and use our Services.
When we use the term "personal information", we mean information that identifies, relates to, describes, or can reasonably be associated with you.
INFORMATION WE COLLECT DIRECTLY FROM YOU
Information that you directly submit to us through our Services may include:
• Contact details including your name, address, phone number, and email address.
• Order information including your name, billing address, shipping address, payment confirmation, email address, and phone number.
• Account information including your username, password, and other information used for account security purposes.
• Customer support information including information you choose to provide when communicating with us.
Some features of the Services may require you to provide certain information. You may choose not to provide this information, but doing so may prevent you from using or accessing certain features.
INFORMATION WE COLLECT ABOUT YOUR USAGE
We may automatically collect certain information about your interaction with the Services ("Usage Data").
To do this, we may use cookies, pixels, and similar technologies ("Cookies").
Usage Data may include information about how you access and use our Site, device information, browser information, network connection information, IP address, and information regarding your interaction with the Services.
INFORMATION WE OBTAIN FROM THIRD PARTIES
We may obtain information about you from third parties, including vendors and service providers who collect information on our behalf, such as:
• Companies that support our Site and Services, such as Shopify.
• Payment processors that collect payment information necessary to process your payment and fulfill your order.
• Shipping and fulfillment providers.
• Analytics, advertising, and marketing partners.
• When you visit our Site, open or click emails we send you, or interact with our advertisements, we or third parties we work with may automatically collect certain information using technologies such as pixels, web beacons, cookies, and similar technologies.
Any information we obtain from third parties will be treated in accordance with this Privacy Policy.
HOW WE USE YOUR PERSONAL INFORMATION
Providing Products and Services
We use your personal information to provide the Services, including processing payments, fulfilling orders, sending notifications related to purchases, returns, exchanges, or other transactions, managing customer accounts, arranging shipping, and facilitating returns and exchanges.
Marketing and Advertising
We may use your personal information for marketing and promotional purposes, including sending promotional communications by email or other channels and showing you advertisements for our products.
We may also use personal information to better tailor our Services and advertising on our Site and other websites.
Where required by applicable law, we will obtain your consent before using personal information for certain marketing or advertising activities.
Security and Fraud Prevention
We use personal information to detect, investigate, and take action regarding possible fraudulent, illegal, or malicious activity.
If you have an account with us, you are responsible for keeping your account credentials secure.
If you believe your account has been compromised, please contact us immediately.
Communicating With You and Service Improvement
We use personal information to provide customer support, communicate with you, and improve our Services.
COOKIES
Like many websites, we use Cookies on our Site.
For information about cookies used by Shopify, visit:
https://www.shopify.com/legal/cookies
We use Cookies to operate and improve our Site and Services, remember preferences, perform analytics, understand customer interactions, and support advertising.
We may also allow third-party service providers to use Cookies on our Site to provide services, analytics, and advertising.
Most browsers automatically accept Cookies by default, but you can choose to remove or reject Cookies through your browser settings.
Blocking Cookies may affect certain features or functionality of the Site.
Our website may also recognize the Global Privacy Control (GPC) signal where required by applicable law.
HOW WE DISCLOSE PERSONAL INFORMATION
In certain circumstances, we may disclose your personal information to third parties, including:
• Vendors and third parties who perform services on our behalf, such as payment processing, fulfillment, shipping, IT services, customer support, cloud storage, and analytics.
• Business and marketing partners, including Shopify and advertising platforms.
• Third parties when you direct or consent to us sharing information.
• Affiliates where applicable.
• Authorities or other parties when necessary to comply with legal obligations, enforce our terms, protect our rights, or respond to lawful requests.
We may also disclose information in connection with a business transaction such as a merger, acquisition, restructuring, or sale.
We do not use or disclose sensitive personal information for the purpose of inferring characteristics about you.
USER GENERATED CONTENT
The Services may allow you to post product reviews or other user-generated content.
If you submit content to a public area of the Services, that content may be publicly accessible.
We are not responsible for how third parties may use information that you voluntarily make publicly available.
THIRD-PARTY WEBSITES AND LINKS
Our Site may contain links to websites or online platforms operated by third parties.
If you follow links to third-party websites, you should review their privacy policies and terms.
We are not responsible for the privacy, security, accuracy, or practices of third-party websites.
CHILDREN'S DATA
The Services are not intended for children, and we do not knowingly collect personal information from children in violation of applicable law.
If you are a parent or guardian and believe a child has provided us with personal information, please contact us at hey@trykoricare.com.
SECURITY AND RETENTION OF YOUR INFORMATION
No security measures are perfect or impenetrable, and we cannot guarantee complete security.
How long we retain personal information depends on different factors, including whether we need the information to provide the Services, maintain an account, comply with legal obligations, resolve disputes, or enforce contracts and policies.
YOUR RIGHTS
Depending on where you live, you may have some or all of the following rights regarding your personal information:
• Right to Access / Know: You may have the right to request access to personal information we hold about you.
• Right to Delete: You may have the right to request deletion of personal information we maintain about you.
• Right to Correct: You may have the right to request correction of inaccurate personal information.
• Right to Portability: You may have the right to receive a copy of certain personal information we hold about you.
• Right to Opt Out of Sale, Sharing, or Targeted Advertising: Depending on where you live, you may have the right to opt out of certain uses of personal information for targeted advertising.
• Restriction of Processing: You may have the right to request that we restrict certain processing of your personal information.
• Withdrawal of Consent: Where we rely on consent, you may have the right to withdraw your consent.
• Appeal: Where applicable, you may have the right to appeal a decision regarding a privacy request.
• Managing Communication Preferences: You may unsubscribe from promotional emails using the unsubscribe option included in our emails.
Even if you unsubscribe from promotional communications, we may still send non-promotional communications relating to your orders, subscriptions, or account.
You may exercise applicable rights by contacting us at hey@trykoricare.com.
We may need to verify your identity before processing certain requests.
We will not discriminate against you for exercising applicable privacy rights.
SHOPIFY PRIVACY CHOICES
Our store is powered by Shopify.
To learn more about Shopify's privacy practices and available privacy controls, visit:
COMPLAINTS
If you have complaints about how we process your personal information, please contact us using the details below.
Depending on where you live, you may also have the right to lodge a complaint with your local data protection authority.
INTERNATIONAL USERS
We may transfer, store, and process your personal information outside the country where you live.
Your information may also be processed by third-party service providers and partners located in other countries.
Where required by applicable law, international transfers of personal information will be protected using recognized legal transfer mechanisms.
KoriCare is operated by Qualier, which is the data controller responsible for your personal information.
CONTACT
If you have questions about our privacy practices, this Privacy Policy, or would like to exercise your privacy rights, please contact:
KoriCare
Email: hey@trykoricare.com
Website: trykoricare.com
For the purposes of applicable data protection laws, Qualier Group is the data controller responsible for your personal information.