Terms of Service

Last updated: September 9, 2026

OVERVIEW

This website is operated by KoriCare. Throughout the site, the terms “we”, “us” and “our” refer to KoriCare. KoriCare offers this website, including all information, tools and Services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.

By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink.

These Terms of Service apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants and/or contributors of content.

Please read these Terms of Service carefully before accessing or using our website.

By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any Services.

Any new features or tools which are added to the current store shall also be subject to these Terms of Service.

You can review the most current version of the Terms of Service at any time on this page.

We reserve the right to update, change or replace any part of these Terms of Service by posting updates and/or changes to our website.

Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and Services to you.

SECTION 1 — ONLINE STORE TERMS

By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state, province or country of residence, or that you are the age of majority in your place of residence and have given us your consent to allow any of your minor dependents to use this site.

You may not use our products for any illegal or unauthorized purpose, nor may you, in the use of the Service, violate any laws in your jurisdiction.

You must not transmit any worms, viruses or any code of a destructive nature.

A breach or violation of any of the Terms may result in termination of your Services.

SECTION 2 — GENERAL CONDITIONS

We reserve the right to refuse Service to anyone for any lawful reason at any time.

You understand that your content, not including payment card information, may be transferred over various networks and changed to conform and adapt to technical requirements of connecting networks or devices.

Payment card information is always encrypted during transfer over networks.

You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service, use of the Service, access to the Service or any contact on the website through which the Service is provided without express written permission from us.

The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms.

SECTION 3 — ACCURACY, COMPLETENESS AND TIMELINESS OF INFORMATION

We are not responsible if information made available on this site is not accurate, complete or current.

The material on this site is provided for general information only and should not be relied upon as the sole basis for making decisions without consulting more accurate, complete or timely sources of information.

Any reliance on the material on this site is at your own risk.

This site may contain certain historical information. Historical information is not current and is provided for reference only.

We reserve the right to modify the contents of this site at any time, but we have no obligation to update information except where required by law.

SECTION 4 — MODIFICATIONS TO THE SERVICE AND PRICES

Prices for our products are subject to change without notice.

We reserve the right at any time to modify or discontinue the Service, or any part or content thereof, without notice.

We shall not be liable to you or any third party for any modification, price change, suspension or discontinuance of the Service, except where otherwise required by applicable law.

SECTION 5 — PRODUCTS OR SERVICES

Certain products or Services may be available exclusively online through the website.

These products or Services may have limited quantities and are subject to return or exchange according to our Refund Policy:

https://trykoricare.com/policies/refund-policy

We have made every effort to display as accurately as possible the colors and images of our products that appear on the store.

We cannot guarantee that your device's display of any color will be completely accurate.

We reserve the right, but are not obligated, to limit the sales of our products or Services to any person, geographic region or jurisdiction.

We may exercise this right on a case-by-case basis.

We reserve the right to limit the quantities of any products or Services that we offer.

All descriptions of products or product pricing are subject to change at any time without notice.

We reserve the right to discontinue any product at any time.

Any offer for any product or Service made on this site is void where prohibited.

SECTION 6 — ACCURACY OF BILLING AND ACCOUNT INFORMATION

We reserve the right to refuse any order you place with us.

We may, in our discretion, limit or cancel quantities purchased per person, per household or per order.

These restrictions may include orders placed by or under the same customer account, the same payment method and/or orders that use the same billing or shipping address.

If we make a change to or cancel an order, we may attempt to notify you using the email address and/or billing address or phone number provided when the order was placed.

We reserve the right to limit or prohibit orders that, in our judgment, appear to be placed by dealers, resellers or distributors.

You agree to provide current, complete and accurate purchase and account information for all purchases made at our store.

You agree to promptly update your account and other information so that we can complete your transactions and contact you as needed.

For more details, please review our Refund Policy:

https://trykoricare.com/policies/refund-policy

SECTION 7 — OPTIONAL TOOLS

We may provide you with access to third-party tools over which we neither monitor nor have control or input.

You acknowledge and agree that we provide access to such tools “as is” and “as available” without warranties, representations or conditions of any kind and without endorsement.

Any use by you of optional third-party tools offered through the site is entirely at your own risk and discretion.

We may also, in the future, offer new Services and/or features through the website. Such new features and/or Services shall also be subject to these Terms of Service.

SECTION 8 — THIRD-PARTY LINKS

Certain content, products and Services available through our Service may include materials from third parties.

Third-party links on this site may direct you to third-party websites that are not affiliated with us.

We are not responsible for examining or evaluating the content or accuracy of third-party websites and do not warrant or assume liability for third-party materials, websites, products or Services.

Please review third-party policies and practices carefully before engaging in any transaction.

Complaints, claims, concerns or questions regarding third-party products should be directed to the relevant third party.

SECTION 9 — USER COMMENTS, FEEDBACK AND OTHER SUBMISSIONS

If you send us creative ideas, suggestions, proposals, plans or other materials, whether online, by email or otherwise, you agree that we may use those submissions without restriction where permitted by law.

We are under no obligation to maintain comments in confidence, pay compensation for comments or respond to comments unless otherwise agreed.

We may monitor, edit or remove content that we determine to be unlawful, offensive, threatening, defamatory, obscene or otherwise objectionable, or that violates another party's rights or these Terms of Service.

You agree that your comments will not violate any right of any third party, including copyright, trademark, privacy or other personal or proprietary rights.

You may not use a false email address, pretend to be someone other than yourself or otherwise mislead us or third parties as to the origin of any comments.

You are solely responsible for the comments you make and their accuracy.

SECTION 10 — PERSONAL INFORMATION

Your submission of personal information through the store is governed by our Privacy Policy:

https://trykoricare.com/policies/privacy-policy

SECTION 11 — ERRORS, INACCURACIES AND OMISSIONS

Occasionally there may be information on our site or in the Service containing typographical errors, inaccuracies or omissions relating to product descriptions, pricing, promotions, offers, shipping charges, transit times or availability.

We reserve the right to correct errors, inaccuracies or omissions and to change or update information or cancel orders if information in the Service or on any related website is inaccurate, including after you have submitted your order.

We undertake no obligation to update, amend or clarify information except where required by law.

SECTION 12 — PROHIBITED USES

In addition to other prohibitions set forth in these Terms of Service, you are prohibited from using the site or its content:

(a) for any unlawful purpose;
(b) to solicit others to perform or participate in unlawful acts;
(c) to violate applicable laws, regulations or rules;
(d) to infringe upon or violate our intellectual property rights or the intellectual property rights of others;
(e) to harass, abuse, insult, harm, defame, intimidate or discriminate;
(f) to submit false or misleading information;
(g) to upload or transmit viruses or other malicious code;
(h) to collect or track the personal information of others unlawfully;
(i) to spam, phish, pharm, pretext, spider, crawl or scrape;
(j) for any obscene or unlawful purpose; or
(k) to interfere with or circumvent security features of the Service or any related website.

We reserve the right to terminate your use of the Service for violating any prohibited use.

SECTION 13 — DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY

We do not guarantee, represent or warrant that your use of our Service will be uninterrupted, timely, secure or error-free.

We do not warrant that results obtained from use of the Service will always be accurate or reliable.

You agree that from time to time we may remove the Service for periods of time or cancel the Service at any time.

Your use of, or inability to use, the Service is at your own risk.

To the fullest extent permitted by applicable law, the Service and products delivered through the Service are provided “as is” and “as available” except as expressly stated by us.

To the fullest extent permitted by applicable law, KoriCare and our directors, officers, employees, affiliates, agents, contractors, suppliers, service providers and licensors shall not be liable for indirect, incidental, punitive, special or consequential damages arising from your use of the Service or products purchased through the Service.

Nothing in these Terms excludes or limits liability where such liability cannot lawfully be excluded or limited.

SECTION 14 — INDEMNIFICATION

You agree, to the extent permitted by applicable law, to indemnify and hold harmless KoriCare and our affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers and employees from claims arising from your breach of these Terms of Service, violation of applicable law or violation of the rights of a third party.

SECTION 15 — SEVERABILITY

If any provision of these Terms of Service is determined to be unlawful, void or unenforceable, that provision shall be enforceable to the fullest extent permitted by applicable law.

The unenforceable portion shall be deemed severed from these Terms without affecting the validity and enforceability of the remaining provisions.

SECTION 16 — TERMINATION

The obligations and liabilities of the parties incurred before termination shall survive termination of this agreement where applicable.

These Terms of Service remain effective unless and until terminated by either you or us.

You may terminate these Terms by notifying us that you no longer wish to use our Services or by ceasing to use our site.

If we reasonably believe that you have failed to comply with these Terms, we may terminate or restrict your access to the Services where permitted by law.

SECTION 17 — ENTIRE AGREEMENT

Our failure to exercise or enforce any right or provision of these Terms of Service shall not constitute a waiver of that right or provision.

These Terms of Service and any policies or operating rules posted by us constitute the entire agreement and understanding between you and us regarding your use of the Service.

They supersede prior or contemporaneous agreements, communications and proposals relating to your use of the Service.

SECTION 18 — GOVERNING LAW

These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of Sweden, without limiting any mandatory consumer rights that may apply in your country of residence.

SECTION 19 — CHANGES TO TERMS OF SERVICE

You can review the most current version of the Terms of Service at any time on this page.

We reserve the right to update, change or replace any part of these Terms of Service by posting updates and changes to our website.

Your continued use of or access to our website or the Service following the posting of changes constitutes acceptance of those changes where permitted by applicable law.

SECTION 20 — CONTACT INFORMATION

Questions about these Terms of Service should be sent to:

KoriCare
Email: hey@trykoricare.com
Website: trykoricare.com

SECTION 21 — SUBSCRIPTIONS, AUTO-REBILLS, BILLING AUTHORIZATION AND CANCELLATION

Certain products or Services offered on our website may be available as one-time purchases or through a recurring subscription program.

By selecting a subscription option at checkout, you expressly authorize KoriCare to charge your chosen payment method automatically on a recurring basis according to the billing frequency selected at the time of purchase.

Subscription Billing

Subscriptions are typically billed every thirty (30) days unless otherwise specified at checkout.

Alternative billing intervals may be offered through your account portal or at checkout.

Charges will be processed automatically at each renewal date unless the subscription is cancelled before the next billing cycle.

A billing reminder is sent in advance of each renewal where applicable.

Automatic Payment Authorization

By enrolling in a subscription, you:

• Authorize recurring automatic charges according to the subscription terms disclosed at checkout.
• Confirm that you are authorized to use the payment method provided.
• Accept responsibility for subscription charges until cancellation.

We and our third-party payment processors may use account updater services provided by your card issuer to update expired or replaced card information so your subscription can continue uninterrupted.

If you wish to opt out of such services, you may need to contact your card issuer directly.

Cancellation Policy

You may cancel your subscription at any time through your account portal or by contacting customer support at hey@trykoricare.com.

To prevent the next recurring charge and shipment, cancellation must be completed at least 24 hours before your next scheduled billing or shipment date.

Once a renewal order has already been generated and entered processing or fulfillment, cancelling your subscription will stop future renewals and charges but may not cancel the order already being processed.

You may cancel by:

• Logging into your customer account or subscription portal; or
• Contacting customer support at hey@trykoricare.com.

Failed Payments

If a recurring payment fails, we may contact you using the information you provided in order to obtain updated payment details.

Failure to provide payment for products or Services received may result in suspension or cancellation of your subscription where permitted by law.

Refund Eligibility for Subscription Orders

Our 90-Day Money-Back Guarantee applies to your first qualifying order only and does not extend to later subscription renewal orders.

Once a renewal order has already been generated and entered processing or fulfillment, it may no longer be eligible for cancellation or a change-of-mind refund.

Cancelling your subscription stops future renewals and charges. It does not automatically reverse an order that has already been generated.

For full details, please see our Refund Policy:

https://trykoricare.com/policies/refund-policy

Delivery Confirmation

Where applicable, delivery confirmation provided by the shipping carrier may be used as evidence of delivery.

If tracking shows a package as delivered but you have not received it, please contact us in accordance with our Shipping Policy.

Changes to Subscription Pricing or Terms

We reserve the right to modify subscription pricing, billing intervals, product availability or subscription benefits.

Any changes will apply prospectively and will be communicated where required by applicable law.

MOBILE TERMS OF SERVICE

The KoriCare mobile message service (the “Service”) is operated by KoriCare (“KoriCare”, “we”, or “us”).

Your use of the Service constitutes your agreement to these Mobile Terms.

By consenting to KoriCare's SMS/text messaging service, you agree to receive recurring SMS/text messages from and on behalf of KoriCare at the mobile number you provided.

Service-related messages may include order updates, account alerts and other transactional information.

Promotional messages may include promotions, special offers, cart reminders and other marketing communications.

You understand that you do not have to sign up for this program in order to make a purchase, and your consent is not a condition of purchasing from KoriCare.

Your participation is voluntary.

We do not charge for the Service, but message and data rates imposed by your wireless provider may apply.

Message frequency varies.

You may opt out of promotional SMS messages at any time by replying STOP or using an unsubscribe option provided in a message where available.

You may receive a one-time confirmation message after opting out.

For support or assistance, reply HELP where supported or email hey@trykoricare.com.

Wireless carriers are not responsible for delayed or undelivered messages.

You agree to provide a valid mobile number. If your mobile number changes, you may need to register again.

To the extent permitted by applicable law, we are not liable for failed, delayed or misdirected delivery of information sent through the Service.

For information about how we collect and use personal information, please review our Privacy Policy:

https://trykoricare.com/policies/privacy-policy